How Liable Are You for Software Maintenance?

Many software developers and software maintenance contractors have been wondering just how responsible they are for the software they develop or maintain. The simple answer is “what does your contract say?” Many times the subcontractor who created the software will reply with “well, I didn’t specify that in my contract.” At this point, the ball is out of their court. Depending on what details the contract does contain, the developer or maintainer could be responsible for much more work than they originally anticipated.

It is always recommended that software developers and maintainers (or any independent contractor for that matter) have very specific legal documents drawn up any time they enter an engagement. These subcontractor agreements should clearly outline the entire scope of the project, who will be responsible for costs incurred outside of the scope of the contract, and how long the maintenance agreement will last after the software has been delivered.

For more tips on how to protect yourself as an independent contractor, visit the TechInsurance Small Business Center. Here you can find articles specifically dedicated to subcontractors and helping them manage their business.

Print | posted on Friday, October 09, 2009 5:04 PM

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