The importance of Post Project Reviews for Marketing Managers

Now that your project is done, how do you measure its success? Well hopefully you have compiled data on sales, leads, impressions, or whatever you were tracking throughout the extent of your marketing campaign, but was the client happy? To find out, you need to conduct a post project review.

Your review should consist of a series of questions targeted at discovering where you as a project manager or company can improve your services. Discuss items like the effectiveness of meetings, time, and resources spent. Discuss how satisfied the client was with your response times. You should discuss anything and everything that took place during the course of the engagement and have the client give you a score or grade on it.

You can conduct the same testing with your own team to discover any loopholes or gaps in the project management plan. These reviews will show the client that you are dedicated to improving your services, as well as show your team and company some places where services can be improved overall. If you see any trends with any of the answers provided by the client, you might need to take an in depth look at your team and its strategies.

For more information regarding project reviews or other tips for marketing managers, please visit the Small Business Center from TechInsurance.

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QA Testing – IT Project Managers Should Have a Comprehensive QA Testing System in Place

As an IT Project Manager, or any Project Manager for that matter, you know how important it is to ensure that your client is handed a final product that they will be pleased with. Broken software, incomplete programming and more will not only frustrate your client, but it will severely damage the reputation of your IT company. If you are creating any kind of network, system or software for a client, it is imperative that you have a specific QA system in place.

QA (Quality Assurance) is vital to any kind of project to ensure that the client does not see a version of the project that is not intended for them, that the final project works perfectly, and that the risks associated with producing projects is reduced to as low as possible. As a project manager, you are a form of QA testing, but it needs to go further than that. You need to test every area, no matter how small or insignificant it may seem, ensuring that there will be no bugs when the client tries out your product for the first time.

With a quality assurance program in place, you will reduce costs associated with lawsuits, service calls, and other problems associated with an IT project.

For more tips on managing your risk as an IT Project Manager, visit the Small Business Resource center from TechInsurance. Here you will find tips and resources that will help you manage your IT projects from idea phase to final product delivery.

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QA Testing – The Basis of Every Risk Management Program

As a systems integrator, it is your job to make sure that assembly line and similar systems function flawlessly. The only way to make sure that your programming works is to literally try your best to break it. You have to think of any possible commands that an assembly line tech might input and see if any problems arise with your software. Assuring the quality of your software is the foundation of managing your risk as a systems integrator.

If a client comes back and claims that you delivered faulty software and sues you, it is important that you can back up your work by proving that you have an effective quality assurance testing program in place. Not only does having this process documented properly help you in the event of a lawsuit, it should help to prevent the lawsuits from ever occurring cause it will catch most, if not all of the potential problems that could exist with your final product.

For more tips on managing your risk as a systems integrator, visit the Small Business Resource center from TechInsurance. Here you will find tips and resources that will help you manage your software projects from idea phase to final product delivery.

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