In Our Customers’ Own Words

Business Insurance Now is the most affordable and easiest way to secure the insurance coverage you need for your business. But don’t take our word for it. Here’s what Business Insurance Now clients have to say about our people, expertise, value and responsiveness.

Our customers say we’re a leader in high-quality, affordable insurance coverage.

“I want to commend the outstanding customer service provided by your account manager in obtaining general liability insurance and professional liability insurance for my company. She has been very prompt, thorough, accurate and helpful in my dealings with her. The cost of insurance for us now will be less than what my current agent can provide for similar coverage. That means a lot to a small business in these hard economic times.”

“You are the fourth quote I've gotten, and by far the most cost-effective. Your account manager has been expeditious and professional in her service. I am very impressed and will recommend your service to any and everyone.”

“I have held insurance with other firms in the past, and as long as there are people at Business Insurance Now that are as client-driven as your account manager, I will never leave to another insurance broker. Thank you again!”

“I must say that your company's slogan sets very well. You are fast and affordable. I will certainly be recommending my business partners and networking associates to your company. Thank you again for being courteous, on target, prompt and efficient with handling everything.”

Our customers say that we’re quick and efficient.

“Can you make all of my other business dealings so easy?! Thanks again.”

“Thanks for the great turnaround time. This has been an extremely easy process. You have made buying insurance as fun as it could possibly be (which in terms of fun activities, tops out at a 2.5 out of 10). We will continue to use you for all of our insurance needs.”

“Please keep providing same-day coverage for your clients. It saved me a five-year contract with a municipality and improved my former coverage at a much lower price! Your quick, fast and professional turnaround time is second-to-none. If you guys are doing any commercials soon, I'd love to be in one!”

“My BIN account manager was absolutely outstanding. In fact, her advice played a large part in me retaining my current consulting job (had to do with adding my employer as an additional insured). I also really liked the fact we did all this without any snail mail – big plus for me. I will definitely be doing more business with you folks.”

“Thank you for your organization’s exemplary service. The process of obtaining general and professional liability insurance for my small and growing firm was handled most effectively by your firm. My account manager’s advice, follow-up and the overall ease of the transaction exceeded the competition’s greatly. I was most impressed with the speed with which we were able to complete the transaction, in addition to the options presented. I would not hesitate to return to Business Insurance Now for my firm’s evolving insurance needs, or recommend your services to my small-business colleagues.”

“Your BIN team member was fantastic to work with. I filled out your online application on Monday, and by early Friday a.m., our company’s E&O policy was all buttoned up. She would have had our policy turned around even faster, but I asked a lot of questions since our small firm is new to E&O insurance – which she answered clearly and completely.”

Our customers explain why we’re their trusted advisor.

“I had called other insurance vendors, even a very close friend who had gotten quotes for me, but I have been so perfectly confident in your account manager’s ability to get me on the right track with the right policy that I just accepted your quote five minutes ago. Now, if you can just help me explain to my close friend why I'm not going with his agency.”

“We have been very impressed with the great customer service we have received thus far from the people in your office. We approached your company for a quote for one business and ended up giving you the business for both of our corporations!”

“I would simply like to compliment your account manager for a unique blend of excellence in her service to me during an insurance consideration. I found her to be available, responsive, courteous and knowledgeable. The excellence is refreshing. She also was very kind in her efforts to help me through the insurance application process. I will be calling her for opportunities on all my insurance lines.”

“I just completed getting a general liability policy working with my BIN account manager. She really did an outstanding job. She is miles above any other insurance agent I have worked with in the past. I will definitely come back for future business and also refer other people to her.”

“Just finished signing the BIN application, and I'm about to fax it back in. Thanks for all of your help and diligence in getting this done. You've helped me take what I hope is a big step forward in my professional life.”

“I just purchased a general liability policy and a worker's comp policy from Business Insurance Now. They were small policies, as we are a start-up firm. However, I was so impressed by the attention that we received from your account manager that I will continue to come back for all of our future insurance needs.”

Rated 4.8 out of 5 for customer service.
418 reviews
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